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How To Choose Headsets For The Hearing Impaired Employees

by Uneeb Khan
office headsets

Headsets for hearing-impaired employees are very beneficial to handle their office tasks daily. From hearing customer calls to attending conference meetings, the office headsets help perform many duties. They are much more audible than standard headphones with flexible volume and tone settings that are adjustable. 

Employees with hearing impairment issues can adjust the audio setting separately for each ear. This protects the ears from loud noise and eases better hearing. Also, these headsets are well equipped with sound amplifiers using which they can amplify the sound without removing the headsets. 

These are the benefits that the office headsets provide to the hearing impaired employees, facilitating their every task. But you might be wondering as an owner, what type of headsets to opt for and how? 

Don’t worry as you have landed on the right page! We’re with this blog to help you understand the types of headsets and how to choose the right ones for your potential hearing-impaired employees. 

Types & Designs Of Office Headsets To Choose For Your Hearing-Impaired Employees

There are two main types of headsets you can choose from for your office team with hearing impairment problems. Those include:

  • Noise-Reducing Headsets: These headsets cover the outer part of the ears and prevent outside noises. The devices are perfect to buy for your employees if they work in a much noisy environment, for instance, call centers. They are equipped with a noise-reducing feature that filters out low-frequency noise, helping in maintaining concentration on work. Using microphones and speakers, these headsets initiate active noise cancellation, blocking external loud noises.
  • Noise-Isolating Headsets: These headsets cover the ears and prevent outside noise, allowing the employees to focus on their voice. They are effective for filtering out mid-high frequency noise. These devices use passive noise cancellation to block unwanted sound.

Moreover, office headsets are also available in different designs. You can find the Sennheiser headsets in three models. Let’s take a look:

  • Over-the-ear Headsets: Well, these Senniesters headsets consist of large ear cup sizes. They get in touch with an employee’s hearing aid microphones as they cover the whole ear by pressing against the head. Also, they have the feature of noise cancellation.
  • On-ear Headsets: These Sennheiser headsets do not cover the whole ear but press against the head. Additionally, the devices are more light and small in size as compared to over-the-ear devices. These are the ideal fit for hearing-impaired employees using in-the-canal and in-the-ear hearing aids.

Read More Here: How Do I Select the Best Headset for My Requirements?

These are the types and designs of office headsets that you can select for your hearing-impaired employees. But, you might be wondering how to select. Well, keep reading further and learn the tips for the right selection of headsets. 

Ways To Choose Headsets For Employees With Hearing Impairment

You should consider the following feature in the headsets before purchasing for employees with hearing impairment:

  • Comfort

Keep in mind, comfort is very essential. The headsets might feel good for a short time, but wearing them for a long period can be uncomfortable for hearing-impaired employees. So, whenever you decide on a purchase, always try wearing them for some 20 minutes to check your comfort level. 

The bigger the ear cup sizes the better the comfortness. So, the best idea is opting for the Avaya headsets with soft fabric padding, providing light pressure on the ear and head. 

  • Noise Cancellation

Noise cancellation is the feature that directly influences the experience of the headsets while blocking unwanted noises. For office headsets, this feature has a great advantage as it helps in clear hearing and communication.

Typically, there are two microphones- one to grab the background noise and another to record the voice. After recording the sound, the digital signal processing algorithm filters out the unwanted noise. 

So, the best option is to go for the Jabra headsets, implementing the high-quality noise-cancellation feature. When the unnecessary sound from the background will be muted, employees with hearing impairment may be able to listen and concentrate properly on their work.

  • Cordless VS Corded Headsets

It all depends on the duties of the employees whether they need corded or cordless headsets. Let’s take an example, if the task requires movement around the office many times a day, corded headsets are not a good option. 

It is because employees need to plug and unplug it whenever they need to leave the desk and move around. This can annoy employees with hearing impairment issues as it can disturb the positioning of their hearing aids. 

When we talk about cordless office headsets, they are the best go-to-options as they remain connected even when moving a few meters. As a result, it does not cause any disturbance to the employees as there is no need for removing the headsets every time. 

Thus, every hearing-impaired employee can perform their work on-desk and off-desk without a hassle.

  • Check Mics Quality

Good-quality microphones are a must for hearing-impaired employees as they help with listening and effective communication. The mics provide superior sound quality. Hence, the voice remains sharp and clear with a precise loudness level, making sure of a great conversation. 

Microphone quality matters the most if it is a call center or customer service business. So, you can prefer buying Sennheiser headsets with high-quality mics, allowing the employees with hearing impairment to show their professionalism at work. 

To check the microphone’s quality, go for a phone call test. You can easily get access to mics’ quality and end up buying the right one.

  • Speaker Placement

If there is an issue with the correct positioning of the headset’s speaker over the microphones of hearing aids, employees can struggle to hear the audio. 

The hearing aid functions using a three-part system to amplify the sound. Firstly, mics receive the sound and transform it into a digital signal. Then, the amplifier extends the digital signal’s strength. At last, the speaker of the headset produces a sound that is amplified into the ears.

When the speakers are placed in the correct position of the hearing aids’ microphone, there will be no challenges in hearing the voice. 

Summing Up

Versatile headsets for hearing-impaired employees can help enhance their productivity and efficiency. Equipped with many effective features such as noise-cancellation, high-quality mics, etc, these devices allow adjustment of volume and blocking of loud noise. 

So, do consider making the right investment in your office headsets and facilitating the everyday work of your hearing-impaired employees.

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