Take comfort in the fact that Amazon has a number of options available for the unfortunate few who receive an Amazon gift card with an unreadable claim code, as frustrating as it may be for the recipient.
The inability to use a gift card because the gift card code is unreadable is one of life’s few disappointments. For customers who receive an Amazon gift card with a damaged or unreadable code, Amazon has procedures in place, which is a blessing.
What Should I Do if My Amazon Claim Code Cannot Be Read?
Amazon offers solutions to redeem your gift card if you have one but are unable to read it.
The first step is to call Amazon.com and give them your card’s 16-digit number. Be careful not to mix up your claim number for an Amazon gift card with your 16-digit card number. The back of your card bears the claim number for your Amazon card. To see your Amazon claim code, you might need to scratch off the coating on the back of your Amazon gift card.
You can also access “Your Account” from the Accounts and Lists menu after logging in to the Amazon website. To begin, select the “Gift Cards” box and proceed as directed.
You can also download the Amazon app for your Android or iPhone and use that to scan the barcode to decipher your unreadable Amazon gift card (Please refrain from using a QR reader app because this is not a QR code).
Returning to the retailer, if the card was purchased from a store, is yet another option available to you if your Amazon gift card has an unreadable claim code. Having the card purchase receipt is obviously preferable. Explain your situation to the cashier or the customer service desk at the store, and request assistance.
How Do I Proceed If My Amazon Gift Card Code Is Unreadable? Which Text Did GetHuman Mean?
GetHuman decided it was time to post instructions after thousands of Amazon customers turned to us for help with this issue (and many others). What Should I Do If My Amazon Gift Card Code Is Unreadable? was created as a result. to try and assist. Other users have reported that it takes time to complete these steps, including the time spent completing each step and contacting Amazon as necessary. Good luck, and if you use the advice on this page to successfully fix your problem, kindly let us know.
GetHuman creates how-to articles for Amazon issues; why?
GetHuman has spent more than ten years gathering data on significant companies like Amazon in order to assist customers in finding quick solutions to customer service problems. Starting with contact information and the quickest methods to speak to a live person at large corporations. Especially those with IVR or phone menu systems that are slow or complex. Or businesses that don’t have a customer service department but instead use self-serve help forums. From there, we discovered that customers still required more in-depth assistance with the most frequent issues, so we expanded to create this collection of guides, which continues to grow every day. And please send us feedback if you find any errors in our What Do I Do If My Amazon Gift Card Code Is Unreadable? guide.
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