ANSR GCCs across the globe are increasingly turning to technology to build next-generation digital capabilities, including digital processes and applications or talent as a service, to become more agile, digitally intelligent, and customer-obsessed.
With rapid automation and digital transformation, companies are confronting a growing talent problem that has the potential to become a strategic bottleneck. It may seem like a talent shortage, but it lacks proper access to talent, making it difficult for companies to hire skilled talent in time.
With the current trend of less restrictive and more collaborative organizations, the traditional method of hiring does not serve to achieve growth anymore. With the rise of the gig economy and the increasing availability of talent-as-a-service (TaaS) providers, companies can now scale their workforce quickly and easily with talent on demand.
This is where TaaS, or Talent-as-a-Service, comes to the rescue.
What is Talent as a Service?
Talent as a service, or TaaS delivers high-skilled, talented workers on demand by making them accessible to companies through a cloud-based platform.
Like SaaS, TaaS helps companies cut costs and increase efficiency and scalability. The right technology and infrastructure are needed for companies to connect with an expert and vetted talent in a short time. TaaS providers offer various talent acquisition solutions, from sourcing and screening candidates to training and development programs. This allows companies to focus on their core business tasks while leaving talent acquisition solutions and management to the experts.
Why GCCs need TaaS?
Organizations quickly realize that they need to get creative when it comes to attracting and retaining top talent. This is especially challenging when budgets are tight. One way to attract top talent is by offering professional development and growth opportunities. This can include offering tuition assistance or funding professional certification programs. Another way to retain top talent is by offering competitive salaries and benefits packages. But it might not be possible for every organization, or may not be suitable in every case.
Talent as a service model is thus invaluable to GCCs as they look to scale quickly by tapping into the global talent pool. It is a means for delivering your most innovative ideas, fast-track processes for quicker outcomes, and competing with other disruptive companies.
Although the rise in popularity of this talent acquisition solution is unquestionable, many business owners want to know if and when it is a sound decision for their business.
There are many advantages to using TaaS providers, including increased flexibility, lower costs, and access to a larger pool of talent. GCCs can tap into a global talent pool using TaaS, scale their workforce quickly and easily, and focus on their core business goals.
Here are a few other reasons to consider talent-as-a-service for your hiring needs –
Unsteady workload and hard-to-find talent
Talent-as-a-service is perfect for GCCs with changing workloads, enabling dynamic hiring. Independent contractors, ready to work temporarily on an urgent basis and possess rare skills, are available via TaaS platforms for companies to fill roles quickly.
Risk Reduction in Contract Termination
Bad hires are expensive for organizations as the money invested in the hiring process goes to waste if the employee is fired or leaves soon. Gig workers, on the other hand, cost less to hire and are easily replaceable. There is no contractual obligation not to fire gig workers without a proper grace period. Thus it is safer than firing permanent employees if things don’t work out as expected.
Cost Effective Than Traditional Hiring
As there are no employee benefits involved in talent as a service model, companies can save money and cut costs. Talent hired from these platforms is only paid for their services, excluding advantages such as health insurance and paid leaves.
Ending note
Many companies face a talent crunch today and are looking for ways to scale their teams quickly. TaaS is a model where a GCC can use a third party to provide candidates for their clients’ open roles on demand. It is an excellent way to manage your workforce and reduce costs as you scale with demand.
