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Understanding the Roles and Responsibilities of a SAFe® Agile Product Manager

by Uneeb Khan
Understanding the Roles and Responsibilities of a SAFe® Agile Product Manager

In today’s fast-paced and competitive environment, customers are expecting unique and exciting products regularly. Be it a piece of software or an application, customers are constantly looking for innovation. If you are in the business of developing and releasing products, you definitely need to have the Scaled Agile Framework within your organization.

In SAFe®, the Product Manager is responsible for defining the product’s vision and maintaining them to meet the needs of customers. For this purpose, the Product Manager who has completed formal SAFe® Agile Product Management (APM) training will need to understand what the customers require and interact with a lot of people. The Product Manager is also required to create a program vision to oversee the entire product development and maintenance and ensure on-time delivery to keep customers happy.

Understanding the Roles and Responsibilities of a SAFe® Agile Product Manager

Here are the roles and responsibilities of a SAFe® Agile Product Manager.

Creating the product roadmap

  • The main responsibility of a Product Manager who has received the SAFe® Agile Product Management (APM) certification is to create a product roadmap.
  • The roadmap consists of a timeline and the steps to be taken for the product to become successful. Remember this roadmap will be most committed for the upcoming Program Increment (PI) and only forecast for future PIs as one will adapt these based on the learning and feedback.
  • The roadmap for the development of the product created by the SAFe® Agile Product Manager will ensure that the best product with the best value is delivered to the customer.

Maintain the product backlog and workflow

  • It is the responsibility of the Product Manager to ensure that the product backlog is updated and Features are properly prioritized for implementation.
  • Ensure that the product backlog has work of all types i.e. new product development, maintenance and architectural.
  • The Product Managers also keep work moving ahead in order to maintain the workflow for product development.

Improve team alignment

  • In a SAFe® environment, the success of teams depends on the alignment of work, progress, and goals.
  • A Product Manager improves team alignment by promoting transparency, shared vision, and seamless communication within the team.
  • In addition to this, he keeps the stakeholders informed and within the loop.
  • He also communicates goals and provides the right direction for the team to achieve them.
  • Managing the product backlogs effectively and maintaining roadmaps also helps improve team alignment.

In order to become a trained and expert SAFe® Agile Product Manager, SAFe® Agile Product Management (APM) training is a must. AgilityPAD is one such leading institute offering Lean-Agile training courses.

Increase collaboration

  • Collaboration is a must for any SAFe® -Agile environment.
  • Working in a SAFe® environment requires Product Managers to follow a collaborative approach.
  • Compared to smaller organizations, achieving collaboration and stakeholder alignment is difficult.
  • The Product Manager must have the potential to identify and anticipate any possible conflicts within a team before they actually turn into something big.
  • In a large organization, any decision can have a huge impact. Hence, a Product Manager carefully takes into consideration every possible aspect before making any decision.
  • The Product Manager brings various teams together to ensure that proper collaboration happens to deliver an amazing end product.
  • Having a Product Manager who has completed the SAFe® Agile Product Management (APM) course will ensure that the teams are working towards the same vision.

Built-in quality of deliverables

  • A Product Manager works towards ensuring that there are high-quality deliverables at every stage of the software development process.
  • This approach mainly focuses on creating a reliable and efficient process for software development.
  • An important role played by a SAFe® Product Manager is to bridge the gap between the teams. This facilitates cross-functional collaboration between teams to ensure an exceptional quality of work.
  • Improving the testing and tracing processes is also one of the key responsibilities of a Product Manager.


  • In order to achieve high production standards along with high speed, everyone needs to be transparent.
  • It is the responsibility of the SAFe® Product Manager to build an environment of trust and transparency in the organization.
  • In such an atmosphere, everyone in the team is comfortable taking ownership of their mistakes.

Program execution

  • Implementing SAFe® in an organization involves the application of Lean-Agile principles to deliver quality products that meet the business objectives.
  • In program execution, the Product Manager acts as a focal point to maintain an organized team and work towards a shared vision for the organization.

The role of a SAFe® Agile Product Manager is clearly defined for every stage. Effective communication and collaboration are vital in order to perform the role of a Product Manager in SAFe®. Without professional SAFe® Agile Product Management (APM) training, it is difficult to carry out communication and negotiation between various teams. Are you planning to pursue the role of a Product Manager in a SAFe® environment?

Contact AgilityPAD to learn how a SAFe® Agile Product Management (APM) certification can help you play an efficient role in an organization as a Product Manager.

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