Home Business QuickBooks Crash Com error! What It Is and How to Fix it

QuickBooks Crash Com error! What It Is and How to Fix it

by Uneeb Khan
QuickBooks error code C387

If you face a QuickBooks crash com error while you open, work or send forms in QuickBooks, it indicates Microsoft Outlook is not set as the default mail app. The error sometimes takes place while performing certain operations like sending an invoice, running payroll, and opening a company file in QuickBooks. A short error message displaying “Crash: Com Error” usually pops up on the screen on the occurrence of this error. Other reasons behind the error could be incorrect email settings, damaged Microsoft Outlook email profile, and many more. Stay connected to the blog until the end to know more about QuickBooks crash com error Windows 7. 

If you can’t send emails due to QuickBooks crash com error and want to fix it right away, reach out to the QuickBooks technical support team by giving a call on our toll-free number at +1-888-704-1357.

Main causes of QuickBooks com error when sending invoices

Following are some of the most common reasons that trigger QuickBooks com error:

  1. QuickBooks Desktop update and version you are using are discontinued or outdated.
  2. Microsoft Outlook is outdated or not set as the default mail app.
  3. The installation of QuickBooks is incomplete or improper.

Read more: This Company File needs to be updated QuickBooks 2023

Quick Ways to fix crash com error in QuickBooks Desktop

Solution 1. Try updating your QuickBooks

  1. Quit the QuickBooks Desktop application, open the Windows Start menu and scroll the list of programs to locate the QuickBooks icon.
  2. Right-click the QuickBooks icon, select the Run as administrator option, and select the Help menu from the No Company Open screen.
  3. Next, choose Update QuickBooks Desktop and click the Options menu.
  4. Select Mark All, click the Save button and move to the Update Now tab.
  5. Click on the Reset Update checkbox to clear previous updates and start the download process by clicking the Get Updates button.
  6. Complete the update process, restart QuickBooks and install the update.
  7. After completing the installation process, restart your workstation.

You may read also:- Unrecoverable error in Quickbooks 2023

Solution 2. Get the latest Microsoft Outlook update

  1. Open Microsoft Outlook, move to File, and click Office Account.
  2. Select the Office Account option and click Update Options.
  3. Click the Update Now button.

Solution 3. Set MS Outlook to be used as the default mail app

  1. Close QuickBooks, move to Control Panel, and choose Programs.
  2. Select Default Programs, click Set your default programs, and choose Mail.
  3. Click Outlook.

Solution 4. Feed an email account to MS Outlook

  1. Within Microsoft Outlook, go to File and click Info.
  2. Click Add Account to start setup, enter the email address to want to add and select Next.
  3. Wait till Microsoft Outlook starts the server, click Connect and enter the password.
  4. Click the OK button to finish the setup.

If QuickBooks can’t find Microsoft Outlook, follow the instructions to see if this open is available:

  1. Start QuickBooks Desktop, go to Edit and choose Preferences.
  2. Click Send Forms and choose the Preferences option.

In this blog, we have covered the most effective and proven troubleshooting solutions that will help you overcome QuickBooks crash com error. If the above-mentioned solutions don’t work for you, connect with the QuickBooks technical support team by calling us on our helpline number at +1-888-704-1357.

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