Choosing The Best Food Delivery App: Postmates Vs Grubhub
To begin, Postmates and Grubhub are two of the most well-known meal delivery services available in 2022. Starting a similar food delivery business is a great way to earn money. Whether you need it to make ends meet, pay down debt, save for an emergency, or anything else, it definitely is a great idea.
But the question arises, how to start a meal prep business? Although this is a comparative piece on Postmates vs Grubhub, there are many similarities between them in terms of how the applications function. Nevertheless, we’ll go over the fundamentals.
In this post, we will compare Postmates Vs. Grubhub in an unbiased manner. This will contain a comparison of the two delivery apps and information about each company as a meal delivery service and its development cost.
All About Postmates & Grubhub – Overview
In today’s market, two of the most well-known meal delivery businesses are Postmates and Grubhub. They’re both lucrative business-oriented applications and relatively similar to one another, but one may stand out due to a few significant characteristics that could appeal to drivers and customers.
Postmates: The Backstory
Postmates has built a reputation for being able to deliver practically anything at any time. You can get anything from groceries to takeout from restaurants, fast food, pharmacy staples, and anything else you can think of.
Postmates bills itself as the “whatever-you-can-think-of delivery app” and even shares some bizarre celebrity orders to demonstrate its versatility. Stating a few down below:
- Singer Demi Lovato ordered a single Twinkie from Postmates.
- Kylie Jenner ordered “3 comfortable blankets” from Target, which were delivered.
- At one party post-Malone hosted, he had $8,000 worth of Popeye’s biscuits Postmated.
Though the typical Postmates driver probably won’t get orders like that, it’s important to remember that the service isn’t limited to food deliveries. In July 2020, Uber acquired Postmates, making it a subsidiary of Uber, referred to as UberEats.
A popular clone app in this space is the UberEATS Clone. It has become the most prevalent choice in food delivery app clone in every country. The company’s food app is just as well-designed as its taxi app, and the Uber app’s source code has become the gold standard for other food app clones.
Grubhub: The Backstory
Only food delivery from restaurants, both independent and chain, is offered by Grubhub. They work with over 320,000 eateries in over 4,000 locations across the United States.
Several smaller companies have merged with or partnered with Grubhub since its founding in 2004. JustEatTakeAway, established in the Netherlands, is the current owner of several food deliveries and ordering platforms, including Seamless, AllMenus, LevelUp, and MenuPages.
Postmates Vs Grubhub: Background And Business Model
Postmates was established in San Francisco in 2011. The company’s original concept was based on the founder’s desire to facilitate online meal delivery and service order. And interestingly enough, this concept predates smartphones. It’s evident that without the app’s creation, Postmates would not have flourished to the extent it has.
Postmates doesn’t only deliver meals, but it also offers grocery shops, pharmacies, and electronic store delivery services. Nonetheless, accessibility may shift based on geographic location.
On the contrary, GrubHub was established in Chicago in 2004. It ultimately merged with Seamless to become the dominant player in the meal delivery sector. They have also bought other local food delivery services, such as Restaurants on the Run and Delivered Dish. When comparing GrubHub and Postmates, it’s important to note that GrubHub’s exclusive concentration is on food delivery, whereas Postmates delivers a wider variety of goods.
Last but not the least, the firm has partnered with various well-known websites such as Yelp, Amazon Alexa, TripAdvisor, and Groupon. They’re also the only app to partner with Yum! To quickly adapt to the ever-changing restaurant industry and stay competitive, all eateries must choose the Grubhub clone to digitize their business exponentially.
Postmates vs Grubhub Comparison Criteria
Postmates Vs. GrubHub: Pricing
Fees for meal delivery are standard with services like Postmates and GrubHub. But then again, so does Uber Eats and every other delivery service. However, there are notable distinctions between the two businesses regarding delivery fees and how they are collected. Here’s the lowdown on the cost of using these two well-liked apps for meal delivery.
Delivery And Service Fees
PostMates works with several retailers who are also partners. Customers will pay less for delivery when they place orders from participating restaurants and retailers. When a restaurant is a participating establishment, the app will notify users.
The company also provides a subscription service called Postmates unlimited, which allows users to forgo these costs altogether. Delivery costs are applicable on GrubHub. In terms of cost, that works out to around $7 per order. Nonetheless, consumers can avoid this by purchasing a membership for $9.99 monthly.
Peak Hour Pricing
Postmates uses “flash pricing,” or a flat rate for quick delivery. At peak periods of the day, when there aren’t enough drivers to fulfill the volume of orders, they essentially raise their rates. Unlike other services, GrubHub does not add a service charge to each order.
Menu Prices
Regarding pricing, both Postmates and GrubHub share similar menu cards. These costs could change from one eatery to the next. Depending on the delivery market, prices may be higher or lower. Anyone can confirm the accuracy of these rates by storing their receipts from delivery services like GrubHub or Postmates on their device and using the app to compare them.
Tipping
In general, tipping delivery drivers is appreciated. Both services would benefit from it, but none require it. Postmates customers are not obligated to leave gratuities. GrubHub previously had a 20% pre-set tipping amount. The firm had infuriated several members by making that rate the standard of pay.
Customer Service
Most food deliveries will be completed without a hitch. It’s inevitable, nevertheless, that problems may emerge on occasion. Perhaps an incorrect order was placed, or there was an issue with the attached credit card.
It’s comforting to know you can contact the company’s customer support team for help if you run into any issues. How does Grubhub stack up against Postmates in this regard?
When compared to the competition, Grubhub has superior customer service. Their website shows they offer phone and live chat help at all hours. Help with any problem you’re having is just a message or phone call away. Postmates, on the other hand, provides significantly less customer service. There was only an email address listed as a customer contact option.
However, you can only send mail to this address between 9 a.m. and 5 p.m., Monday through Friday, to 5:00 p.m. EST. If you have an immediate problem with your order, you may be in for a frustrating experience.
Grubhub And Postmates: Driver Pay
“Which company pays better, PostMates or GrubHub?”
It is the driver’s responsibility to determine which service will result in the highest earnings. Drivers may find it helpful to calculate their hourly wage by dividing their total paycheck by the number of hours they worked.
Let’s begin by looking at how much money drivers make per hour on average. As a Postmates driver, you can expect to make a median hourly wage of $20. Depending on the circumstances, that can range from close to $12 per hour to around $38. You can find up-to-date salary information on sites like Indeed and Glassdoor.
When working for GrubHub, you can expect to make around $12 per hour on average. Average hourly rates are between $3.3 to $28.3.
There are a few things to consider before committing to delivering exclusively for Postmates. Your earnings could be affected by consumer demand, tips, and how efficiently and affordably you complete deliveries. It’s pretty acceptable to join both GrubHub and Postmates. Spend a week behind the wheel for each company, and then draw your conclusions.
Final Verdict: Postmates Vs Grubhub?
When pitted against Postmates, Grubhub comes out on top. The brand stands apart from the likes of Postmates; thanks to its accessibility, competitive pricing, and excellent customer service.
However, if convenience is more important to you than speed, or if the restaurant you want delivery from doesn’t work with any other delivery services, Postmates may still be your best bet.
